December 7th, 2011
Training to keep the Goodtimes rolling
Napier-based food manufacturer Goodtime Foods Ltd
has a proud history of producing quality baked goods, supplying pies and more to retail outlets all over New Zealand. Now with a large new contract under their belt, the company is gearing-up to deliver by engaging their staff in industry-based training.
In June this year it was publicly announced that Goodtime Foods had won the exclusive contract to supply pies and other specially baked goods to Z service station outlets nationwide.
Goodtime’s product and purchasing manager, Paul Barber, played a key role in securing the company’s contract with Z, foregoing a summer break with his family to work hard on the company’s tender submission. And it paid off.
“The Z contract presented a huge opportunity to grow our business, and we were determined to beat out the competition from both New Zealand and Australia,” says Paul.
“We knew we had the quality of product and the people with the skills to deliver on the contract, and to be awarded it was a major boost for us and for this region.”
In preparation for the increased production workload, Goodtime has already added 12 new staff to form their now 51-strong team in Napier, with plans to employ and train up to 12 more staff within the next quarter to meet their commitments for the North Island Z stores as they come online.
Goodtime also has a valued partnership with Goodtime Foods SI Ltd, who will produce and supply the Goodtime pie range to Z service stations throughout the South Island.
Currently there are eleven Z sites open for business around the country, with another nine due to open by Christmas. Within the next year Goodtime will be producing enough mouth-watering pies and other tasty treats to stock 216 Z stores nationwide all day, every day.
“Thankfully the Z stores are being rebranded and opened gradually over the next nine months, so we’ll be able to plan and stagger the growth of our manufacturing team and production schedules accordingly,” says Paul.
“Upskilling our people to nationally-recognised standards is an important part of our plan, and we’re pleased to be working with Competenz to help meet our business objectives.”
Training is certainly not new to Goodtime Foods. The company use a series of in-house ‘units’ developed over a number of years to induct their staff, deliver necessary health and safety training, and make sure key skills and knowledge for the correct preparation and handling of food products are imparted to staff.
Back in late 2010, Competenz and Goodtime Foods began looking at their in-house training to see how it might translate to an NZQA-approved national certificate for staff to achieve, certifying their skills to a national standard for the food manufacturing industry.
Competenz mapped Goodtime’s training to all the competencies needed to achieve the Level 2 National Certificate in Food and Related Products Processing qualification endorsed by industry.
“Having Competenz’s support to get started is great – and our team now has the chance to achieve a qualification that supports their careers well beyond Goodtime Foods,” says Paul.
“We see engaging staff in industry training as an integral part of our business growth and improvement strategies.”
Initially 30 Goodtime employees will be signed into training agreements for Level 2 FRPP by the end of this year, with plans to ensure all new staff sign up upon employment.
Goodtime’s managing director, Phil Pollett, knows from experience that staff training is a ‘must’ for any company to lift productivity.
“We want it to be the norm for our entire workforce to be fully-trained, confident, and competent in the skills they need to do their jobs well, and to enjoy their work,” says Phil.
“We already have a low staff turnover rate, and upskilling our whole team will help us to grow productivity, staff innovation, and job satisfaction even further.”
Speaking with their employees, it’s clear they have significant skills, knowledge, and enthusiasm for learning that will all work in Goodtime’s favour for continued business success. It’s a positive start to the team’s industry training journey.
“Making our teams’ skills transferable through the achievement of a nationally-recognised qualification is good for industry as a whole, and it gives us a head-start on preparation for future business opportunities,” says Paul.
“Currently we supply to the NZ market only, with other big contracts including the Pams Frozen Pie range for Foodstuffs, and our ‘Heart Tick’ approved Metro pie range to supply schools and hospitals around the country.
“We’ve also been doing some fact-finding to see if overseas business opportunities could be part of our future.”
If you’re on the road with your family or friends this summer break and happen to pull into a Z service station to refuel, grab a pie or two to enjoy - and think of the team at Goodtime Foods putting their passion and skills into every last bite.