December 9th, 2011
Forklift 2011 report
As we approach the close of the year, it seems a good time to look back and evaluate how the year has gone and report back to the industry on recent activity.
Quite a few Forklift registrations fell due this year. By the end of November, 32 trainers were successfully re-registered.
The normal attrition of trainers who withdrew from the industry has been matched by new trainers seeking registration to train within their own workplace or act as an independent trainer for multiple companies. So far this year 41 trainers have sought registration, bringing the total of both public and private trainers throughout New Zealand to 175.
Times have been tough and it has been sad to see some familiar faces dropping out of the industry, although some have reappeared in other companies.
Keeping costs down
For those of you operating away from the main centres, remember to give us as much notice of suitable audit visit dates as you can. The more notice we get, the easier it is for us to manage costs of any travel and accommodation for the auditors.
Who are our auditors, and who are the rest of the team?
We have a team of five fully trained auditors throughout New Zealand who carry out registration visits and investigate any issues raised about Fork Lift training. These have enabled Competenz to have a reasonable distribution of auditors while maintaining a team small enough to manage to a consistently high standard.
I am very grateful to them for the high quality service they have provided, and the thorough way with which they have carried out the audit process. Terry, Ken and Corey are well known to many of you. Some of you will also have met our two newest auditors; David Seth and Dene Barnett.
In the Competenz office Iris still does a sterling job of ensuring all fork lift business is co-ordinated and efficient and we have acquired a new helper; Holly Claeys.
Issues raised in the industry
There have a small number of cases of non-registered trainers operating without approval that have been brought to our attention. One incident involved a provider that, while being registered with NZQA to asses fork lift unit standards, was using non registered trainers. We worked closely with this organisation to ensure they complied fully with the requirement of the ACOP.
Another incident involved an experienced trainer whose registration had lapsed some years ago. This case has also been dealt with.
Where our attention is drawn to trainers operating without compliance we will investigate these promptly.
Safety issues in the sector
Safety continues to be a primary concern for fork lift users. There are some notable clips circulating on “YouTube” that graphically illustrate how quickly things can go wrong for fork lift users. They can be a useful attention grabber in your presentations to learners.
Adding to the list of registered fork lift trainers
Competenz plans to add an extra column to the fork lift trainers list on our web site. We invite any forklift trainers to send us their web site details or e-mail address to help customers contact you.
Fork lift training resources
At the continued request of fork lift trainers, Competenz has reviewed and re-issued trainer resources based on the current ACOP. It has incorporated suggestions from your feedback and is to some extent future proofed against the draft ACOP.
Use of the resources is, of course, entirely optional. They are available for those Trainers who wish to use them; alternatively Trainers are able to use their own pre-moderated resources instead.
The resources include;
This comes with a professionally printed Trainer’s Guide, Assessment Guide, Workbook, and a CD with additional support materials – $180.00 + GST for your first set. (We are reissuing the Fork Lift Trainers Guide to existing users at print only cost of $60.00).
Additional packs are then $60.00 + GST each.
This consists of ONLY the Assessment Guide & Workbook for the candidate – $35.00 + GST per pack.
(If you are using these you need to purchase one for every candidate).
If you would like more information our new and improved Folk Lift Training material, or would like to order, please contact Iris Rae on firstname.lastname@example.org
We will be keeping the above prices for resources for 2012; however we have to adjust the pricing of audit visits in 2012 to take into account true costs of administration. Refined accounting systems within Competenz have revealed that Fork Lift registration was being subsidised by other ITO activity. Competenz has to ensure that managing the fork lift registration is self-sustaining.
From 1 January 2012 full audits will cost $950 + GST (plus any travel and accommodation). Re-audits will cost $750 + GST (plus any travel and accommodation).
While there were requests for Competenz to absorb travel and accommodation into the general fee, upon reflection we considered it better to apply the same charging principles as currently being applied by NZQA in its accreditation of providers.
However, we are happy to negotiate with providers on an individual basis to see if we can contain travel and accommodation costs for you by combining audits with other business.