Train Managers

Careers Information

What do they do?

Train managers are responsible for rail passenger comfort and safety. They manage passenger loading and unloading, provide passengers with information and may issue tickets, handle money and operate emergency equipment.

Typical day

Typically, train managers work shifts but may have a 10-hour day. Train managers manage fares and tickets, attend to passengers, conduct safety checks, operate carriage doors, supervise boarding and passenger safety, and ensure carriages are clean and safe.

Does this sound like you?

Study areas

• Maths or Accounting or Economics

• Computing / ICT / Information Management


• Confident communicator

• Good literacy and numeracy

• Confidence with IT
computers, technology

• Good work habits
Time management

Helpful experience

• Customer service or helping people

• Making or fixing things

• Selling or persuading people

• Working with machinery

Preferred work environments

• Outside (in vehicles)

• Different places from time to time

How much could I earn?

Icn Money

Newly Qualified

$33k - $45k

Career Pathway

School Entry level jobs Advancing jobs Senior jobs

No minimum entry requirement


Train Manager

Team Leader


Unit/Achievement standards in schools Traineeship Higher learning Higher learning

What do we offer?

  • We partner with industry associations like Rail and Maritime Transport Union and members of your industry to build skilled employees. This support includes ensuring your industry’s qualifications continue to meet needs, supporting industry events like conferences and celebrating your learners’ success.
  • We also ensure your industry’s qualifications continue to meet needs, support industry events like conferences and regularly celebrate your learners’ success.
  • When apprentices enrol, we assign them a Competenz account manager. Our account managers understand the industry and the skills learners and businesses need.