Journalism Bookstore

Welcome to our online bookshop where you can order books required for your journalism study.

Terms & Conditions

These ‘Terms and Conditions’ govern the use of Competenz online service. This refers to paying or ordering books through the Competenz Bookshop.

Online Purchasing Terms & Conditions

Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment. Upon payment by credit card a receipt (in the form of an invoice marked as paid) will be emailed to you within 48 hours.

Book orders can be placed through the Competenz Bookshop. If you wish to pay by bank deposit, PayPal or credit card please contact us on 0800 526 1800.

Product Pricing

All prices in the shopping areas are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Cancellation/Refund Policy

No refund will be provided so please make sure your order is correct before finalising it and contacting us to confirm payment.

Delivery & Confirmation of Order/Payment Policy

Once purchase, order or registration is complete, an email will be sent to you to confirm the details. If you need to change your order/registration please contact Competenz as soon as possible on 0800 526 1800.

Your item(s) will be dispatched within 1-2 working days once payment confirmation has been received.

Contact Details

If you have any queries regarding shopping with Competenz on 0800 526 1800


Competenz and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.